We are committed to making your shopping experience with us at Cin Cin Goldsmith enjoyable. We respect your privacy and the security of your personal information. Kindly read through the following terms prior to making your purchase. Using and purchasing products on our website would mean that you have acknowledged the terms, have understood them, and have agreed to abide and adhere to them.
Every item shipped from Cin Cin Goldsmith is delivered in our Jewelry Box, accompanied by all related documents, including the receipt. All orders are processed and dispatched within 48 hours upon verification of payment made. Following shipment, we will send you a confirmation of order details with a tracking number when your order has been processed and subsequently shipped.
All deliveries are basically made on weekdays, Monday to Friday, excluding weekends and local public holidays. For West Malaysia, the delivery time will be at least 2 to 5 days and 7 days for East Malaysia (Sabah & Sarawak). However, the shipping times are approximate. The delivery times may vary depending on your location, please allow a longer delivery time for hard to reach locations.For international shipping, including Singapore, please contact us for more information.
Please also make sure to read our FAQs for other common questions. Click here FAQ